ISO 41001:2018 – FACILITY MANAGEMENT (FM) MANAGEMENT SYSTEM
The standard considers Facility Management as a strategic function capable of integrating people, processes, places, and technologies, contributing to the improvement of the overall performance of the organization.
What can the main objectives be?
- improve efficiency in the management of facilities and services;
- guarantee operational continuity and quality of services;
- reduce risks, costs, and inefficiencies;
- increase the safety and well-being of users;
- monitor performance through indicators and KPIs;
- improve the control of suppliers and outsourced services;
- promote continuous improvement.
What can the benefits be?
- optimization of operating costs;
- greater reliability of facility services;
- better maintenance planning;
- reduction of failures and interruptions;
- increase in customer and user satisfaction;
- greater regulatory and organizational compliance;
- improvement of the company image and competitiveness on the market.